Privacy Policy for Van Drunen Outdoor Living

Effective Date: 1/15/2026

Last Updated: 1/15/2026

Introduction

Welcome to Van Drunen Outdoor Living ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://vandrunenoutdoorliving.com and use our concrete resurfacing and leveling services.

Information We Collect

Personal Information You Provide to Us

We collect personal information that you voluntarily provide to us when you:

• Request a quote for our services
• Contact us through our website form
• Call us at (219) 765-1541
• Schedule services
• Sign up for our newsletter or marketing communications

This information may include:

• Name
• Email address
• Phone number
• Property address
• Project details and requirements
• Payment information (if applicable)
• Any other information you choose to provide

Information We Collect Automatically

When you visit our website, we automatically collect certain information about your device and usage, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring website
• Date and time of your visit
• Clickstream data

How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide and deliver our concrete resurfacing and leveling services
• Process and respond to your quote requests
• Communicate with you about your project
• Send you service updates, promotional materials, and other information
• Improve our website and services
• Detect, prevent, and address technical issues
• Comply with legal obligations
• Protect our rights and the rights of our customers

Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

We may share your information with third-party service providers who help us operate our business, such as:

• Payment processors
• Marketing and advertising partners
• Website hosting providers
• Customer service platforms
• Analytics providers

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as to:

• Comply with a subpoena or similar legal process
• Protect our rights and property
• Investigate fraud or respond to government requests
• Protect the safety of our customers or the public

Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Types of Cookies We Use:

• Essential Cookies: Necessary for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website
• Marketing Cookies: Used to track visitors across websites to display relevant advertisements

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. This includes retaining your information for:

• Providing our services
• Maintaining business records
• Complying with legal obligations
• Resolving disputes
• Enforcing our agreements

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

Access and Correction

You have the right to:

• Request access to your personal information
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information

Marketing Communications

You can opt out of receiving marketing communications from us by:

• Clicking the "unsubscribe" link in any marketing email
• Contacting us directly at (219) 765-1541
• Sending us an email through our website contact form

Do Not Track

Some browsers have a "Do Not Track" feature that lets you tell websites that you do not want to have your online activities tracked. We currently do not respond to "Do Not Track" signals.

Children's Privacy

Our website and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Third-Party Links

Our website may contain links to third-party websites, services, or applications that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party websites you visit.

International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. By using our website and services, you consent to such transfers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" and "Last Updated" dates at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Van Drunen Outdoor Living

Phone: (219) 765-1541

Email: [Insert Email Address]

Address: [Insert Business Address]

You can also contact us through our website contact form at https://vandrunenoutdoorliving.com

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect, use, disclose, and sell
• The right to request deletion of your personal information
• The right to opt out of the sale of your personal information (we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

To exercise your California privacy rights, contact us using the information provided above.